ALL SALES ARE FINAL. We do not provide any refunds for cancelled bookings or individual team members who cannot attend. You may reschedule your booking up to two times with at least a 24 hour notice. Please see our full rescheduling policy below.
All team members must arrive 15 minutes prior to your scheduled time to sign in, fill out a waiver and take care of any restroom needs before beginning the quest. If you are running 10-15 minutes late to your scheduled time or start 10-15 minutes late, our game masters reserve the right to cut down your game time in order to be fair to the next teams. Guests who arrive more than 15 minutes late will not be admitted